Privacy Policy

This privacy notice explains the privacy practices followed at Uffizio, here in after referred to as “Uffizio”, “We”, “Our” or “The organization”. This privacy notice is applicable to information collected via this website and other sources – both online and offline. A brief overview of the information contained in this privacy notice is as follows:

  • What personally identifiable information is collected from you through the website and other sources

  • How personal data is used and with whom it may be shared.

  • What are the legal rights/privacy rights available to you regarding the use of your data by Uffizio

  • How to exercise your Privacy rights with respect to your personal data processed by Uffizio

  • How you can correct any inaccuracies in the information Uffizio has about you.

Types of Personal data we collect, use and share

We may collect a wide variety of personal data including but not limited to:

  1. Name

  2. Email address

  3. Postal Address

  4. Company name

  5. IP address

  6. Browser cookies

How do we get personal information?

We collect Personal Data about you when you provide such Personal Data directly to Uffizio, when third-party businesses such as our partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically processed in connection with your use of services of a customer of Uffizio.

Information collected directly from you:

Uffizio receives Personal Data directly from you when you provide us with such data, including but not limited to the list mentioned under section  “Types of personal data we collect, use, share”

Why do we store personal information?

We collect and process the above categories of Personal Data due to contractual necessities so that we can provide the Services to. For example, we cannot identify you as an individual and provide your genetic data to your healthcare provider, if you do not provide us with your first, last name and email address.  When we process Personal Data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services provided by Uffizio.

We may also collect user content from you when you provide it to us.  For example, Uffizio’s website allows you to provide us with your personal details like name and designation and other contact details like email address, phone number so that we can reach out to you. By sharing this user content through a website, you are choosing to disclose any Personal Data included in such content to us, and we do not have control over your decision.  We process user content, including any Personal Data included in any such user content, on the basis of our legitimate business interest in providing you with the Services.

We also use the Personal Data we collect directly from you to operate, improve, understand and personalize our Services based on our legitimate business interest in operating our Services in a way that benefits us and our users.  For example, we use the Personal Data to:

– Create and manage user profiles for Uffizio’s service
– Communicate with you about the Services
– Contact you about Service announcements, updates or offers
– Provide support and assistance for the Services
– Personalize website content and communications based on your preferences
– Meet contract or legal obligations
– Respond to user inquiries
– Fulfill user requests
– Comply with our legal or contractual obligations
– Resolve disputes
– Protect against or deter fraudulent, illegal or harmful actions

Information we receive from third party sources:  Some third parties provide us with Personal Data about you, such as the following:

– Account information for third party services: If you interact with a third party service which use Uffizio’s Services, such as if you use a third party service to log-in to our Services (e.g., Facebook Connect), or if you share content from our Services through such third party service, the applicable third party service will send us certain Personal Data if the third party service and your account settings allow such sharing. We process this Personal Data based on our legitimate business interest of personalizing and optimizing the Services to improve user experience.

– Information from our advertising partners: We receive information about you from some of our service providers (e.g., LinkedIn, Google, Facebook, Instagram, native ad networks) who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, advertisements or communications. We process this Personal Data based on our legitimate business interest in providing direct marketing about our products and services.

Information we automatically collect when you use our Services:  Some Personal Data is automatically collected at our servers when you use our Services, such as the following:

– IP address
– Device identifiers
– Web browser information
– Page view statistics
– Browsing history
– Usage information
– Cookies and other tracking technologies (e.g. pixel/tags)
– Location information (e.g. GPS data, IP address, zip code )
– Log data (e.g. access times, hardware and software information)

We process the aforementioned Personal Data based on the following legitimate business interests:

– Network security
– Personalization of web content
– Web analytics

Whom do we share your data with?

We share Personal Data with vendors, third party service providers who work on our behalf and provide us with services related to the. These parties include:

– Analytics service providers (eg: G-Analytics)
– Staff augmentation and contract personnel (by the HR function)
– 3rd party service providers (eg: AWS)

We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested.  In addition to those set forth above, these parties also include:

– Other users (where you post information publicly or as otherwise necessary to effect a transaction initiated or authorized by you through the Services)
– Social media services (if you interact with Uffizio through one of our Social Media Channels like Twitter, LinkedIn, Instagram, Facebook, etc.)

We also share Personal Data when we believe it is necessary to:

– Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies
– Protect us, our business or our users, for example to enforce our terms of service, prevent spam or other unwanted communications and investigate or protect against fraud
– Maintain the security of our products and services

We also share Personal Data with third parties when you give us consent to do so.

Safeguards to store personal information

Uffizio understands the importance of protecting your personal information from unauthorized access and use and is committed to protect the data privacy of the information we process by deploying appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity.

Your Privacy Rights

  1. Right to be informed

Individuals, in certain jurisdictions, have a right to be informed about the collection and use of their personal data. Uffizio provides such individuals with the information about the purposes of processing personal data, how long the personal data is supposed to be stored and whom it will be shared with. If Uffizio obtains personal data from sources other than the individual, (to whom the personal data belongs to) we will provide such individuals with the privacy information  acquired within one month of acquiring such information.

  1. Right of access

Individuals have the right to receive a copy of their personal data. Uffizio allows individuals to exercise their right of access to their personal data by responding to such requests within a reasonable time period.

  1. Right to rectification

Individuals can request to rectify inaccurate and incorrect personal data about them. While Uffizio strives to maintain accurate records, any inaccurate personal information can be brought to our notice to be corrected

  1. Right to erasure

The right to be forgotten, as it is also known as, allows individuals to request deletion of their personal information. Considering other legal obligations like contractual necessities, we respond to data erasure requests and fulfil them

  1. Right to restrict processing

Under certain circumstances, you may have the right to request Uffizio to stop processing your personal data while allowing us to just store your personal data.

  1. Right to data portability

Uffizio provides your personal data in a format that is suitable to be used across different systems.

  1. Right to object

Uffizio honours your right to object to the processing of your personal data, provided that we do not have a compelling reason not to do so.

Exercising your privacy rights

Natural persons, living in certain jurisdictions with specific privacy rights, can exercise their privacy rights by writing to Uffizio’s Privacy office at infosec@Uffizio.in

How to complain?

If you have any concerns regarding our privacy practices or about exercising your Data Protection rights, or any specific grievance that needs to be addressed with respect to your privacy rights, you may complain to us here – info@uffizio.com

 

Mobile Application Privacy Policy

1. Introduction

List of Uffizio Mobile App which follows the below-mentioned Privacy Policy

Trakzee, LogyTrak, Smartbus, StartUp, Trakride, Trakzee Lite, Trakzee Standard, Vehicle Tracking System, Elexee, Roster Management, Trakzee Mini, Trakzee GSM, bTrak Parent, bTrak Manager, bTrak Driver

School Bus Management (“us”, “we”, or “our”) operates uffizio.com (here in after referred to as “Service”).

Our Privacy Policy governs your visit to www.uffizio.com and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitute your agreement with us (“Agreement”).

2. Definitions

SERVICE means the www.uffizio.com website operated by Uffizio.

PERSONAL DATA means data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of the Service or from the service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  1. Location

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device’s unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

0.1. Session Cookies: We use Session Cookies to operate our Service.

0.2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

0.3. Security Cookies: We use Security Cookies for security purposes.

0.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Other Data

While using our Service, we may also collect the following information: telephone number (work, mobile), details of documents on employment agreements, information number, office location, and other data.

5. Use of Data
We use the collected data for various purposes:

0.1. to provide and maintain our Service;

0.2. to notify you about changes to our Service;

0.3. to allow you to participate in interactive features of our Service when you choose to do so;

0.4. to provide customer support;

0.5. to gather analysis or valuable information so that we can improve our Service;

0.6. to monitor the usage of our Service;

0.7. to detect, prevent and address technical issues;

0.8. to fulfill any other purpose for which you provide it;

0.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing and collection;

0.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.;

0.11. to provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

0.12. in any other way we may describe when you provide the information;

0.13. for any other purpose with your consent.

6. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Uffizio will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Disclosure of Data

We may disclose personal information that we collect, or you provide: If requested by legal authorities. Other than them we will not disclose your data.

0.1. Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

0.2. Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

0.3. Other cases. We may disclose your information also:

0.3.1. to our subsidiaries and affiliates;

0.3.2. to contractors, service providers, and other third parties we use to support our business;

0.3.3. to fulfill the purpose for which you provide it;

0.3.4. for the purpose of including your company’s logo on our website;

0.3.5. for any other purpose disclosed by us when you provide the information;

0.3.6. with your consent in any other cases;

0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

9. Security of Data

The process of protecting data from unauthorized access and data corruption throughout its lifecycle. Data security includes data encryption, hashing, tokenization, and key management practices that protect data across all applications and platforms.

10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at (support@uffizio.com).

In certain circumstances, you have the following data protection rights:

0.1. the right to access, update or to delete the information we have on you;

0.2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

0.3. The right to object. You have the right to object to our processing of your Personal Data;

0.4. The right of restriction. You have the right to request that we restrict the processing of your personal information;

0.5. The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format;

0.6. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Our Policy on “Do Not Track” Signals:

We honor Do Not Track signals and do not track plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

0.1. What personal information do we have about you? If you make this request, we will return to you:

0.0.1. The categories of personal information we have collected about you.

0.0.2. The categories of sources from which we collect your personal information.

0.0.3. The business or commercial purpose for collecting or selling your personal information.

0.0.4. The categories of third parties with whom we share personal information.

0.0.5. The specific pieces of personal information we have collected about you.

0.0.6. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.

0.0.7. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company, we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

0.2. To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through the de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

0.3. To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services that require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

13. Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

15. CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

16. Behavioral Remarketing

We may use remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

17. Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

18. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

19. Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

20. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

21. Contact Us

If you have any questions about this Privacy Policy, please contact us :

Contact: https://www.uffizio.com/contact/

Email: support@uffizio.com